We advocate skills transfer of process improvement and change management skills to enable our clients to become self-sustaining in improving their services within tighter budgets. We are sensitive to Government directives and support our clients in meeting their changing targets.

ValueAdding.com Limited has been working with Local Authority clients since 2000, specialising in process improvement services and change management with skills transfer to in-house staff. We have an enviable track record that can be verified by our clients.

We also bring a considerable amount of commercial sector experience that on occasions can be applicable to the public sector. Our commercial clients currently include HSBC, Rolls-Royce and ThomsonFly.

We use a well-proven five-step approach to Business Process Management (BPM) / Business Process Improvement (BPI) that has been adopted by our clients and most recently including LB Haringey, LB Southwark, Gloucester City Council, and Kirklees Metropolitan Council. In the latter, we initially led their corporate BPR strategy development and deployment.

We make change readiness assessments and support managers in change management. We facilitate the development of their change management plans and associated communications strategy – current clients include London Borough of Southwark, Basingstoke and Deane BC and ThomsonFly.

We specialise in training in-house BPR Practitioners, Managers and Change Managers. Our strong facilitation skills ensure that we engage client staff and gain better buy-in to change. Rolls-Royce Civil Aerospace is one client that has used our facilitation skills for strategy formulation and senior management workshops to resolve critical issues.

We train managers and staff in process costing to run projects using Roughcut Activity Based Costing (ABC) in support of efficiency improvements. Clients include National Audit Office, North West Centre of Excellence, West Midlands LGA, Basingstoke and Deane District Council, Nottinghamshire County Council, LB Richmond, South Kesteven DC and RBKC.

We have developed and implemented Skills Frameworks with associated change management and communications strategies. Clients include Norwich Union Life and the National Blood Service, which was the first to adopt the NHS Leadership and Skills Framework and we worked with their senior management team to successfully deploy it to 2,500 staff across all disciplines and hierarchy.

Click here to see our Public Sector Clients.

Click here to see our Commercial Sector Clients.